I. About Our Company
1.) How long has Affinity Photography World been in business?
It was established in February of 2010.
Find More Information About Our Business Here…
2.) Does Affinity Photography World do video?
No. We are a stills only image capturing service and product provider.
3.) Does Affinity Photography World have a physical portrait studio location?
No. We come to your location for portraits or other events.
4.) What style of photography does Affinity Photography World use?
We use a natural light photojournalistic style of photography. It allows us to capture memories of your special occasion which you will be proud to display as wall art. Likewise, it facilitates our ability to record nontraditional event scenarios. In the end, this mode allows us to tell a story of emotions which you and your loved ones can reflect on years or generations later.
5.) What type of equipment will your photographers be using?
We use digital single lens reflex (DSLR) camera systems. We use lenses which are appropriate for the task.
We do not use film based cameras.
We use flash or continuous lighting as needed, but we emphasize the use of natural light.
6.) Does Affinity Photography World outsource any of its work?
All photography related work is processed internally by us. All of our website content is handled internally by us.
All pictures shown on our website were taken by us.
Our jumbo prints and specialty items are outsourced.
II. Website Information
7.) What type of device do I need to navigate the Affinity Photography World website?
Any modern electronic device with a graphical display screen, and unrestricted access to the world wide web, can view and use our responsive website.
8.) How can I find my Affinity Photography World photos online?
We will supply you with a private password which can be used to access your specific collection of pictures.
9.) Can I download free pictures from your website?
No. All pictures on our website are copyrighted materials, however, we do offer free downloads to our clients occasionally.
10.) How do I download my private photos?
Open a picture from our website to view. Click the download icon to begin the process. Choose to save the file onto your device. Repeat those steps to download additional pictures.
III. Booking Information
11.) How can I book my wedding or special event with Affinity Photography World?
Navigate to our website.
Go to the ‘Pricing & Services’ section.
Verify your requested options.
Add and/or remove items to/from your online shopping cart.
Checkout online.
-or-Call us at (609) 685-1943, or
Email us at AffinityPhotographyWorld@gmail.com.
12.) How can I meet with a company representative to discuss your services and products?
An associate, or I, can meet with prospective or existing clients at a safe, convenient, and local destination to discuss our offerings. Local libraries are our primary source for meetings.
13.) Do you offer virtual online consultations and meetings?
Yes. Instead of meeting in person, we can connect online through Google Meet’s video conferencing program. Email us at AffinityPhotographyWorld@gmail.com for more information.
14.) Does Affinity Photography World offer printed photos?
Yes. We print up to 13”x19” pictures internally. Larger individual prints, photo books, and printed novelties are available through our photography partner companies.
IV. Payment Information
15.) What forms of payment does Affinity Photography World accept?
We accept the following payment methods in person:
Cash
Checks
The following secure payment methods are available via our website:
Credit cards
Debit cards
PayPal
Klarna
AfterPay
Google Pay
Apple Pay
16.) Does Affinity Photography World require an initial payment to reserve services?
Yes. A good faith intial (1st) payment is required for all services and products which we offer, unless paid in full.
That initial payment percentage varies based on the service or product you are seeking.
17.) Do you offer payment plans?
Yes. Courteously, Affinity Photography World allows clients to payoff balances in four equal installments.
Your initial payment counts as installment number one. Your next two payments (two & three) will be spread out based on your event’s date.
Your final (fourth) payment will be due after your event’s date, but before your final pictures are made available to you. Thus, your photo collection will be accessible to you only after we receive your fourth (final) payment.
Furthermore, we accept Klarna and AfterPay through our website. By nature, these financial service providers offer us the ability to give qualified buyers an opportunity to make installments on their purchases.
Finally, you can pay on our website through PayPal’s Pay-In-4 installment plan; if your services meet their criteria.
18.) Is my initial payment refundable?
Yes. All initial (installment #1) payments only are 80% refundable based on the following client notice timeframes:
Wedding Photography - 30 days or more before the wedding date.
Sports Photography - 48 hours or more before game start time.
Special Event Photography - 7 days or more before event date.
Creative Digital Photography - 24 hours or more before scheduled creation start time.
Portrait Photography - 72 hours or more before session start time.
Automotive Photography - 72 hours or more before session start time.
Stock Photography - 8 hours or more before download delivery time.
V. Contracts & Invoices
19.) Does Affinity Photography World use client contracts?
Yes. Your client contract can be viewed and signed online, or a physical version of it can be signed in person.
20.) How can I sign, view, and print my client contract electronically?
Your client contract can be reviewed and signed online, or a physical version of it can be signed in person. The online method is as follows:
Step 1: Check your email and/or text messages for a link to our client contract.
Step 2: Read the contract. Ensure services requested and dates are accurate.
Step 3: Sign your client contract online.
Step 4: Check your email and/or text messages for correspondences from us.
Step 5: Meet with us during your event’s scheduled date, time, and location.
VI. Delivery Timeframes
21.) Does Affinity Photography World offer a same day turnaround service?
No. We adhere to our tagline: “Where Quality Matters”.
22.) How long will it take to receive my pictures?
Turnaround times vary based on the type of service, product, or event in question. Use the following outline for rough estimates:
Wedding Pictures - 1 week for up to 5 preview pictures; 45 days for all final pictures.
Sports Pictures - 2 days for up to 3 preview pictures; 6 days for all final pictures.
Special Event Pictures - 2 days for up to 3 preview pictures; 21 days for all final pictures.
Creative Digital Pictures - 3 days for 1 preview picture; 10 days for final picture.
Portrait Pictures - 3 days for 1 preview picture; 10 days for all final pictures.
Automotive Pictures - 5 days for 1 preview picture; 14 days for all final pictures.
Stock Pictures - immediate preview; 1 day for all final pictures.
VII. Servicing Locations
23.) Which localities does Affiinity Photography World service?
All of New Jersey
All of Maryland
Northern Virginia
Greater Philadelphia/Wilmington region
24.) Will you be adding new zip codes to your photography servicing regions?
Yes. Plans are in motion for us to begin servicing localities farther in the Southeast, such as North Carolina, South Carolina, Geogia, and Florida. Definite timeframes have not been established yet.
VIII. Social Media Info
25.) Are you on popular social media platforms?
Yes. We have a small footprint on some of the major social media platforms.
Affinity Photography World has a light presence on YouTube, Pinterest, Instagram, and LinkedIn.
26.) How can I stay current with Affinity Photography World’s projects and/or outreach efforts?
Visit one of our aforementioned social media accounts.
IX. Texts & Emails
27.) Why am I receiving text messages from Affinity Photography World?
In a conscious effort to stay current with ever evolving communications and marketing avenues, we use smartphone text messaging sometimes as a means to communicate with our clients.
We will send text messages only to those clients who have expressly agreed to receive them from us.
28.) How are emails handled by your company?
We will send out emails to our clients as a supplementary communications method.
You will receive emails from us for such things as order placement, account creation, picture gallery availablity, and other relevant business information.
You do not have to agree expressly to receive emails from us; they will be sent automatically to your registered email address.
X. Basic Information
29.) Why do my photos look different on different devices?
This visual compatibility issue is caused by color space (or color profile) mismatches.
If your viewing devices permit Settings changes, then select the sRGB color space (or color profile) for photos.
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